Metro Galleria - Frequently Asked Questions (FAQs)
1. What products does Metro Galleria offer?
At Metro Galleria, we offer a wide range of women's beauty products, including cosmetics, makeup essentials, and high-quality makeup tools. From foundations and lipsticks to brushes and beauty blenders, we have everything you need to complete your beauty routine.
2. How long has Metro Galleria been in business?
Metro Galleria has been proudly serving our customers for the past five years through our offline store in Lahore. Recently, we’ve expanded to online sales to reach even more beauty enthusiasts.
3. Where is Metro Galleria based?
Our physical store is located. However, through our online store, we are available to customers across the country.
4. Do you offer nationwide delivery?
Yes, we offer delivery across Cities. Once you place your order online, we’ll ensure your products are delivered to your doorstep, no matter where you are located.
5. How long does delivery take?
Typically, delivery takes 3-5 business days, depending on your location. Please note that delivery times may vary during peak seasons or in remote areas.
6. What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards, bank transfers, and cash on delivery (COD) for your convenience.
7. Can I return or exchange products?
Yes, we have a return and exchange policy. If you receive a damaged or incorrect item, or if you're not satisfied with your purchase, you can return or exchange it within 7 days of delivery. The item must be unused and in its original packaging. Please refer to our detailed return policy on the website for more information.
8. How can I track my order?
Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this tracking number on our website or the courier’s website to monitor the status of your delivery.
9. Are your products authentic?
Yes, at Metro Galleria, we pride ourselves on offering 100% authentic products. We work with trusted suppliers and brands to ensure that every product meets our high standards of quality.
10. How can I contact customer support?
You can reach our customer support team via email at help@metrogalleria.online or through our contact form on the website. We're here to help with any queries or issues you may have.
11. Do you offer any discounts or promotions?
Yes, we often run special promotions, discounts, and sales. To stay updated, subscribe to our newsletter and follow us on social media for the latest deals.
12. Can I visit your physical store?
Yes, if you're in Lahore, we’d love to welcome you to our physical store. Please check our store hours on the website or contact us directly for more information.
Feel free to adjust or add more questions specific to your store’s operations. Let me know if you need anything else!
At Metro Galleria, we offer a wide range of women's beauty products, including cosmetics, makeup essentials, and high-quality makeup tools. From foundations and lipsticks to brushes and beauty blenders, we have everything you need to complete your beauty routine.
2. How long has Metro Galleria been in business?
Metro Galleria has been proudly serving our customers for the past five years through our offline store in Lahore. Recently, we’ve expanded to online sales to reach even more beauty enthusiasts.
3. Where is Metro Galleria based?
Our physical store is located. However, through our online store, we are available to customers across the country.
4. Do you offer nationwide delivery?
Yes, we offer delivery across Cities. Once you place your order online, we’ll ensure your products are delivered to your doorstep, no matter where you are located.
5. How long does delivery take?
Typically, delivery takes 3-5 business days, depending on your location. Please note that delivery times may vary during peak seasons or in remote areas.
6. What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards, bank transfers, and cash on delivery (COD) for your convenience.
7. Can I return or exchange products?
Yes, we have a return and exchange policy. If you receive a damaged or incorrect item, or if you're not satisfied with your purchase, you can return or exchange it within 7 days of delivery. The item must be unused and in its original packaging. Please refer to our detailed return policy on the website for more information.
8. How can I track my order?
Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this tracking number on our website or the courier’s website to monitor the status of your delivery.
9. Are your products authentic?
Yes, at Metro Galleria, we pride ourselves on offering 100% authentic products. We work with trusted suppliers and brands to ensure that every product meets our high standards of quality.
10. How can I contact customer support?
You can reach our customer support team via email at help@metrogalleria.online or through our contact form on the website. We're here to help with any queries or issues you may have.
11. Do you offer any discounts or promotions?
Yes, we often run special promotions, discounts, and sales. To stay updated, subscribe to our newsletter and follow us on social media for the latest deals.
12. Can I visit your physical store?
Yes, if you're in Lahore, we’d love to welcome you to our physical store. Please check our store hours on the website or contact us directly for more information.
Feel free to adjust or add more questions specific to your store’s operations. Let me know if you need anything else!